Pricing & Refunds
What you see is the final price,
And behind that price is hours of work, hours of practicing and researching new and quicker techniques, searching for the perfect stones and perfect supplies. Behind that price is my personal time creating perfect, unique, one of a kind pieces that hold tons of stories and energy. Behind that price is hours of marketing, taking my own pictures, creating my own packaging palette and logos.
Custom pieces are priced like so : Stone price, supply and materials price, time it takes to make it, packaging price.
When it comes to returns:
You will not get a refund on shipping. Those costs go directly to the post office, therefore shipping in non refundable.
If you are unhappy with your purchase, I’d be happy to replace it with something at equal value (expecting you to return the item you’re unhappy with so I can reuse it). If something breaks, let me know right away so we can discuss the problem and create a solution. If you’re overall unhappy with Creating Crystals and want nothing to do with me ever again, then that’s your loss LOL just kidding. I’m happy to accommodate on any way I can to make sure your unique pieces are everything you hoped and dreamed for! :)
Please read more about our refund policy here.